Expert (f/m/d) Customer In-Life Management B2C
Wien | asap | Teilzeit / Vollzeit | unbefristet
We are Magenta
Magenta Telekom is a leading provider of internet, mobile communications, entertainment and business solutions in Austria. The company counts around 2,200 employees and is part of the Deutsche Telekom Group.
Your Team
In the Value Management & Analytics team, we use data-driven insights, personalized campaigns and strategic pricing to continuously increase the lifetime value of our existing B2C customers - strengthening customer loyalty, reducing churn and driving Magenta's growth.
- Analyze customer needs and segment existing customers to develop targeted customer retention measures.
- Plan and implement BTL campaigns that are individually tailored to different customer segments and increase their engagement.
- Monitor and evaluate the success of your campaigns, analyze performance data and continuously optimize strategies.
- Work closely with internal and external stakeholders to ensure seamless implementation of customer loyalty measures.
- Use data-driven insights to develop personalized customer approaches and innovative in-life management strategies
- You have several years of experience in a similar position as well as in agile management and have strong data and analytical skills?
- You are a strong communicator, work collaboratively in a team and make sound decisions through analytical thinking and problem-solving skills?
- You have experience in commercial pricing & revenue management and are business fluent in German and English?
At Magenta, we believe in diverse employees and live equal opportunities. We welcome all applications regardless of cultural and social background, age, gender, nationality, religion, disability or sexual orientation. Magenta connects all people.
That sounds good to you?
THEN WE MIGHT BE THE RIGHT ONES FOR YOU.
- Flexible working hours put you in the driving seat. You decide when you want to work on shaping the digital future.
- Use our health offers to stay fit.
- With our multifaceted learning offer you can grow beyond yourself.
- Homeoffice is part of our everyday life. You can work with your colleagues virtually.
- We support you with a food voucher for every working day.
- The job ticket is the easy and ecofriendly way to commute to work.
- If you are looking for a snack or lunch, there are various possibilities for a delicious meal.
- Attractive internet and mobile packages are available for you as well as discounts for shopping invarious stores.
We are Magenta, you too?
Alexander Pfemeter
+43 676 8200 5401
We will still talk about that later, but you should know: depending on your qualifications, your experience and your commitment we offer an attractive, market compliant salary of at least EUR 65.000 per year.
You want to find out more about us? Get a glimpse of our Magenta World.