Head of Key Account Management Industrial Energy (m/w/d)
- Vienna
- Vertrieb
- Vollzeit
- Projekt-, Bereichsleitung
At DB Schenker, you are part of a global logistics network that connects the world. A network that enables you to actively shape your career and encourages you to break new ground. With more than 74,500 colleagues worldwide, we welcome diversity and grow with the experience, perspectives and skills of each individual. Together we are here to make a difference.
We are strengthening our team. Are you in?
Head of Key Account Management SEE m/f/d
Vertical Market Industrial Energy
38.5 hours/week, location: Austria (starting immediately)
Your responsibilities:
- Lead a team of VM dedicated Key Account Managers across the Cluster including the assignment of a sufficient customer portfolio
- Set ambitious targets and measure KAM performance
- Coach and develop the KAM Team
- Present a strong Pipeline with Cluster Management on a monthly basis - rolling 12 months to prepare offerings and work on customer relationship at an early stage
- Drive an own customer portfolio for growth
- Execute potential analysis for new potential KA in the cluster as well as a targeted approach towards CA/RA Managers
- Drive Trends and deliver concepts together with all BUs (Air/Ocean/CL/Land) and create innovative and profitable solutions to complex and sensitive logistics issues with specialist departments within DB Schenker
- Market planning, business development and opportunity management for the Vertical industrial in the cluster
- Developing, organizing and managing regulatory compliance and quality process controls, KPI and Performance Measurement, as well as Reporting Processes to meet internal and external industry requirements.
- Point of escalation to customer related service and quality issues of high importance
- Driving the contract management process and integrates subject matter expertise about legal, risk, compliance, etc.
Your profile:
- Strong key account management skills are required to set strategy and direction, including developing a vision for future business with customers
- Several years of professional experience in key account management across multiple modes of transportation and contract logistics
- Leadership skills
- Strong analytical and problem-solving skills
- Self-motivated and able to work independently, but also a strong team player
- Active listener and excellent communicator/facilitator/presenter
- Ideally a degree with a focus on transportation and logistics or sales
- Very good knowledge of English, other languages are an advantage
- Very good MS Office skills (Outlook, Excel, PowerPoint...)
- Willingness to travel
Benefits:
- Stay up-to-date with the advanced trainings of our DB Schenker Academy
- Almost everywhere there is a lot of freedom through our flexible working time model and home office offer
- Strong cohesion and a good working atmosphere create job satisfaction
- We offer a range of different employee benefits
- Voluntary health and pensions are important and financially supported
- 35487396
The position has a minimum basic salary of EUR 60,000.00 gross per annum. We are happy to pay more depending on professional experience or special qualifications.
A career without borders! We do not differentiate between gender, nationality, ethnic and social origin, religion, ideology, disability, age, sexual orientation and identity.