Merchant Acquiring Specialist (f/m/d)

What you can expect from us

• Contribute to the continuous growth of Merchant Acquiring in UniCredit Bank Austria, in line with the innovation and technological trends within the cards industry, and in parallel to the evolution of the Bank's Card Issuing customer offer
• Support the sales, management and development of Merchant Acquiring products and services, ensuring optimisation of investments, seeking product and process simplification, and looking for opportunities to maximise synergies and cross-selling
• Conduct market intelligence, understand and analyse market trends, assess competitor value propositions and customer behaviours and propose actions to enhance the Bank's product and service offering and improve customer experience through the delivery of flexible and scalable digital solutions
• Manage the relationships with Schemes and Acquiring Partners

What we expect from you

• Understanding of the payments and cards industry way of working, of the relevant technologies and trends, of the market and the competitive landscape
• Prior acquiring experience, particularly in relation to corporate customers, including strong foundation in related business topics, product and process management
• Ability to translate complex customer needs across the merchant acquiring landscape (i.e. pricing, technical requirements, business and regulatory reporting, etc.)
• Proven track record in customer and partner centricity, advisory, onboarding and servicing
• Strong commitment, high degree of personal and professional integrity, proactivity, flexibility, efficiency, and execution discipline
• Proficiency in both English and German (CEFR Levels C1 / C2)

Our offer to you

• Smart working at the new Austria Campus
• Work-life balance: flexible working time models, remote working
• Exclusive benefits in the largest company canteen in Europe and much more
• Use of the UniCredit sports and leisure center at Kaiserwasser
• Attractive career and further training opportunities
• Accessibility
• Health Centre at the Austria Campus with various specialists and an extensive range of preventive services
• Kindergarten at the Austria Campus with reserved space for employees
• Central location of the Austria Campus with direct connection to the express/regional railway, U1 and U2
• Offer of discounted or free banking products
• For legal reasons we disclose the minimum classification according to the Austrian collective bargaining agreement of EUR 55.000,- p.a. We offer significant overpay due to professional experience and track record.

If you are hesitating to apply because you don't think you fit 100% for the position, apply anyways! Let's have a chat and discover your potential together!
As an employer, we offer equal opportunities. Together, we create a working environment that welcomes diverse thinking and inclusive behavior. By making all voices heard and leveraging "diversity of thought" regardless of gender identity, age, ethnicity, sexual orientation, physical and mental ability or cultural background, we ensure sustainable growth and new business opportunities, a strong drive for innovation and creativity as well as an overall improvement of the working environment with a positive impact on productivity, well-being and engagement of our people.
#Unlockabettertomorrow
#WhenYOUbecomeUS

Application details:

• Location: Wien
• Start: 01.08.2024
• Contact: Alexander Ortner, alexander.ortner@unicreditgroup.at; Dana-Cristina Popa, dana-cristina.popa@unicreditgroup.at

Apply now

Benefits for our employees

Professional advancement

• Days off for education
  You can get up to 5 days off for exams; learning offer, talent & leadership development, professional certifications
• Mentor program
  You can enroll in our mentor program and connect with a suitable mentor or mentee locally and globally
• Talent programs
  You can participate in various talent programs for different seniority levels locally and globally

Health & Social

• Health care
  Bank Austria offers health care and specialized checks and treatments within the offer of a health center at Campus Vienna and health services in all federal states
• Health and welfare fund
  Bank Austria provides you with financial support for various health and social benefits, eg. childcare contribution
• Pension fund
  Bank Austria is contributing to your VBV pension fund which starts three effective years after the beginning of employment

Work-Life Balance

• Vacation care for children *
  Bank Austria organizes holiday camps and workshops for your children at „UniCredit Center Kaiserwasser" in Vienna.
• Kindergarden on Campus *
  Bank Austria offers a discounted use and guaranteed spot in the Kindergarden on Campus in Vienna for children of employees working there
• Wellness and sports *
  You can get discounted wellness and sports offers and participate in sport teams at „UniCredit Center Kaiserwasser" in Vienna.
• Flexible Working Hours
  Bank Austria offers a flexible working model. This allows you to arrange your time freely and be more flexible
• Hybrid work within Austria
  You can get local flexibility through the possibility to work remotely (possibility and extent is organized in the team)

More Benefits

• Meals *
  At the Campus Vienna you can enjoy free coffee and use the canteen with reduced prices. Outside the Campus Vienna you will receive meal vouchers.
• Bank Products and Advisory
  You get employee discounts on banking products and services, eg. free bank account
• Referral Program
  Bank Austria offers a monetary reward for referring a new employee

Diversity, Equity & Inclusion (DE&I)

• Gender parity, equal opportunities, and fair pay
  Boost gender-balanced representation at all levels, with a focus on increasing the number of women in management positions, and ensure fair pay
• Accessibility
  Increase digital and physical accessibility for all our employees and customers
• Employee Resource Groups
  Promote creation and development of ERGs (Employee Resource Groups), amplifying employee voices about the needs of their communities and concretely addressing critical issues through an open dialogue
• depending on location (Vienna / federal states)